This policy clearly explains how your personal information is collected at kkreya, why it is retained, and how it is kept secure. We believe transparency is the best policy.
Kkreya (kkreya.net) is an online gaming platform based in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains how kkreya collects, uses, and protects your personal information.
This policy forms part of a legal agreement between you and kkreya. By registering for or using kkreya, you agree to be bound by this privacy policy. If you do not agree with this policy, we ask that you refrain from using our services.
We endeavor to comply with GDPR (General Data Protection Regulation) and other international data protection laws. The provisions of Bangladesh's Digital Security Act and Information and Communication Technology Act are reflected in our operations.
Kkreya never sells your personal information. Your data is used solely to improve our services and maintain security.
For account registration and verification, we collect the following information:
To keep the deposit and withdrawal process secure, we collect:
Data collected automatically for service quality and security:
| Data type | Purpose | Retention Period |
|---|---|---|
| Identity Information | Account verification and KYC | 5 years after account closure |
| Financial information | Payment Processing | 7 years from last transaction |
| Gaming logs | Dispute Resolution | 3 years |
| Technical Logs | Security Monitoring | 12 months |
| Cookie data | Preferences & Experience | 6 months |
Kkreya collects user information in several ways:
Information is collected directly when you fill out a registration form, submit KYC documents, contact support, or update your account profile.
Certain information is collected automatically when you use the kkreya website or app. This includes cookies, web beacons, log files, and device fingerprinting. This data is used to maintain platform security and prevent fraud.
Some information may be collected from payment providers, identity verification services, and anti-fraud systems. This data is used solely for security purposes.
Kkreya uses your information for the following purposes:
If you do not wish to receive promotional emails, click the "Unsubscribe" link at the bottom of any email or notify our customer support.
Kkreya uses industry-standard technology to keep your data secure:
Kkreya's data is stored in ISO 27001-certified data centers. Our servers are protected by physical security measures, firewalls, and backup systems. We perform regular data backups to prevent data loss in the event of any technical issues.
All kkreya staff receive regular data protection training. Only authorized personnel can access user information. All staff have signed confidentiality agreements.
Never share your password or account details with anyone. kkreya will never ask for your password by phone or email.
Kkreya never sells your personal information. However, limited data may be shared in the following circumstances:
Financial information necessary to process deposits and withdrawals is shared with payment providers. This information is used solely for the specific transaction in question.
Identity information may be shared with third-party verification services for KYC purposes. These services comply with GDPR and international standards.
We are legally required to provide information upon a valid order from a Bangladeshi court or regulatory authority. In such cases, we only disclose the minimum necessary data.
If kkreya is ever merged with or acquired by another company, user data may be transferred. Users will be notified in advance in such cases.
Kkreya uses different types of cookies to enhance your browsing experience:
The site cannot function properly without these cookies. Login sessions, language preferences, and security tokens are stored in these cookies.
These cookies help us understand how users navigate the site and which pages they spend the most time on. This data is anonymized and used to improve our services.
These cookies remember your preferences — such as theme selection, language settings, and default bet amounts in games.
You can block or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
As a kkreya user, you have the following rights regarding your own information:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate information.
You may request deletion of your data after account closure (except where required by law).
The right to receive your data in a portable format (CSV/JSON).
You may object to your data being used for marketing purposes.
In the event of a privacy breach, you may file a complaint with the relevant authorities.
Kkreya strictly prohibits providing services to minors (under 18 years of age). We do not knowingly collect information from minors. If we become aware that a minor has used our services, their account will be immediately closed and all associated data will be deleted.
If parents believe their child is using kkreya, please contact our customer support. We will take action as quickly as possible.
Kkreya may update this privacy policy at any time. For significant changes, a notice will be posted on the website and registered email addresses will be notified. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions or requests:
We aim to respond to all privacy-related requests within 30 business days.
All your data is protected with bank-grade 256-bit SSL encryption.
Kkreya never sells your personal or financial information to third parties.
Only authorized personnel have access to your data.
Data is automatically deleted once the retention period expires.
Third-party security experts regularly audit and verify our systems.
You may opt out of marketing emails or request deletion of your data at any time.
Your data is secure. Your privacy is guaranteed. Register safely today.